As a Sr. Manager-BPO Operations, Ramesh Mahalingam has over thirteen years of experience in the healthcare billing industry and has managed operations for hospitals and large physician groups. He has comprehensive domain knowledge of and expertise in the US healthcare industry. His career includes working at various billing companies like Dell (formerly Perot Systems), Omega Healthcare and AGS Health.
Ramesh’s combined expertise in both operations and client management allows him to provide exceptional support to clients as well as fully understand the needs and challenges of their environment. He has led several project transitions and his expertise also extends to Quality Assurance processes. Ramesh is a science graduate who is currently undertaking Six Sigma certification and has an MCA from Bharathidasan University. He is passionate about travelling and listening to music. Exploring new destinations with his wife and daughter is one of his favourite leisure activities.